You can make your order anytime through our online store. To place an order over the phone, call 1-866-695-5562.
How do I format my international address?
Japan
First Name
Enter your first name
Karen
Last Name
Enter your last name
Gilligan
Address
Enter your address
1-3-5- Kanamachi
Address2
Enter more of your address
City
Enter your city name
Tokyo
State / Province
Leave on 'Select One'
Country
Enter 'Japan'
Japan
Zip Code
Enter your 7 digit Postal Code
468-7952
Day Phone
Enter your phone number
123-456-7892-2
E-Mail
Enter your E-Mail Address
karen@email.com
Canada
First Name
Enter your first name
Karen
Last Name
Enter your last name
Gilligan
Address
Enter your address
135 Main Street
Address2
Enter more of your address
City
Enter your city name
Montreal
State / Province
Enter your province
QB
Country
Enter "Canada"
Canada
Zip Code
Enter your 6 digit Postal Code
A1B1C3
Day Phone
Enter your phone number
123-456-7890
E-Mail
Enter your E-Mail Address
karen@email.com
United Kingdom
First Name
Enter your first name
Karen
Last Name
Enter your last name
Gilligan
Address
Enter your address
135 Main Street
Address2
Enter more of your address
Whiteland, Westhill
City
Enter your city name
London
State / Province
Leave on 'Select One'
Country
Enter "United Kingdom"
United Kingdom
Zip Code
Enter your Postal Code
AB123CD
Day Phone
Enter your phone number
123-456-7890
E-Mail
Enter your E-Mail Address
karen@email.com
APO/FPO Addresses
First Name
Enter your first name
Karen
Last Name
Enter your last name
Gilligan
Address
Enter your address
Box 123
Address2
Enter more of your address
City
Enter your APO or FPO
APO
State / Province
Enter AE, AP, etc.
AE
Country
Enter "United States"
United States
Zip Code
Enter your 5 digit Postal Code
12345
Day Phone
Enter your phone number
123-456-7890
E-Mail
Enter your E-Mail Address
karen@email.com
If you are unsure as to how to format your address, just email us and we'll be happy to help you out.
Do you charge extra for international orders?
Shipments outside of the US may be subject to import duties and taxes,
which are the responsibility of the recipient. Rates vary by country and by
what was ordered so we are not able to supply an estimated cost. Contact
the recipient's customs offices for more information.
How long does it take to deliver overseas?
In-stock items should be received between 7-10 days. For any orders with
backordered items, note that the order will be shipped only when all the
items for that order are in stock.
What if my package is not delivered?
Orders that are returned to us due to an incomplete or incorrect address
provided will not be returned to the customer and will only be resent at
the customer's expense. Additionally, orders that are abandoned by the
customer, for whatever reason, will not be returned to the customer and
will only be resent at the customer's expense.
Will you convert my total into my currency?
No. We bill your credit card in US dollars and your credit card company
will convert the charges for you.
Are you planning on opening any stores in Canada or overseas?
At this time there are Haverhill stores open in Alberta and
Ontario. More information on these stores is available through the
store locator.
Can you convert sizes?
Sorry, at this time, we cannot convert sizes. We suggest referring to
online resources for help.
